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Kullu - Manali
General Information, Rules & Regulation for all Tours
 
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Half Ticket to be charged for children between 3 to 11 years. Single Half Ticket to be adjusted in own Seat/ Bed.
15% Full Ticket Rate for children between 1 to 3 years.
Do not carry valuable things in tour and for extra money keep ATM card. Passenger will be responsible for transportation and safety of their own luggage.
Due to any circumstances if the tour days increase then the passenger needs to pay per person per day Rs. 1,400/- to the manager in cash.
Due to any reason if tour dates change / cancel then the company will not be responsible for any loss of Air/ Rail tickets made by the passenger on their own cost.
Dates mentioned in the tour brochure are from Ahmedabad to Ahmedabad.
In case of insufficient number of passengers; tour would be cancelled and deposited amount will be refunded by A/c Payee Cheque. Company is not responsible for anything other than this.
Passenger needs to pay in full before 20 days of tour. Incase of non payment of balance amount, seats would be cancelled and no refund is payable for the same.
Every passenger needs to pay Service Tax @ 2.58% of ticket rate separately.
Tour contract rules are binding for every tourist.
   
Railway arrangement (Own Cost)
Railway ticket to be purchased from authorized agent by paying fix service charges.
“Tatkal Service” is available 5 /2 days before the date of journey. Extra charges payable for “Tatkal service”, SL class Rs.100 and A.C. class Rs. 300 in addition to Rail Ticket.
List of authorized railway agents is mentioned in Railway time table.
In Railway reservation tours, rail fare is not included in the tour fare. Tourist has to arrange railway ticket at his/her own cost. Company is not responsible for any type of railway ticket matter.
As per railway rules, rail ticket reservation opens 90 days before. Therefore tourist needs to get the tickets booked 90 days before the tour date.
As per railway rules person above 60 years must carry original age proof during reservation journey. Senior citizen will get discount 30% for Male and 50% for Female.
   
Air Ticket (Own Cost)
In case of air tour organized plans, company is not responsible for plane delay, or cancellation, the difference amount/ refund / Stay – Meal.
Extra charges applicable in case individual luggage weight is above 20 kg.
Before purchasing discounted air ticket it is necessary to understand cancellation details.
   
Transportation
Dropping arrangement from airport and railway station is provided from the company side.
Last row seat of the vehicle will be either non push back or sofa.
Transportation facility for one time sight seeing will be arranged by the company.
If any place is closed or the road is blocked. Then the tourist will not be taken to that place again for visit.
If bus is unable to reach the dropping place or leaves near the sight seeing point, then the tourist have to walk the extra stretch or hire another vehicle at own cost.
In case of passenger number less then bus capacity, than vehicle facility will be according to numbers and difference amount will be payable at 20% of total tour cost per person.
Necessary vehicle arrangement will be in accordance to number of passengers. In which there will be no arrangement of drinking water.
Instead of 2x2 bus service, 2x1 bus service to be accepted by the tourist.
No refund will be allotted, in case A.C. does not work in A. C. Transportation/ A.C. hotel arrangement.
   
Meal Arrangement (Vegetarian)
During bus journey; morning breakfast, tea / coffee with snacks will be served along with two daytime meals according to convenience of time. During train journey no tea / coffee, snack or meal would be provided.
Per person a mineral water bottle would provided 1 in the morning / 1 in the evening. In Delhi/daily bus service mineral water to be purchased at own cost.
   
Personal Expenditure
Railway / Air at own cost, insurance premium, porter-charges, horse carriage, stretcher charges, rope–way, hot water, laundry, guide, telephone, timber trail, Golden Beach inclusive entrance fees, boat, donations and alms, A.C. room, room heater, medicines or expenses done for personal choices will be borne separately by the tourist.
   
Accommodation
Non A.C. room per family will be provided in hotel (non star) for night stay during the tour. If a single person wants a separate room than half room tariff would be charged extra.
Families with more than 2 tickets will be provided with an extra mattress (without cot) in a double bed room. Half ticket will get a separate seat in railways and in bus services. In hotel they need to accommodate in the same room.
  Three full ticket and one half ticket (separate seat) family will get an extra mattress in a double bed room. Family is requested to purchase four full tickets. So that they can be allotted two rooms for night stay.
Four full ticket passengers if opt for one room than at all the places they will be provided with just one extra bed (without cot).
No room services will be provided in the hotel. Personal towel and soap should be used.
In night stay locations where bathing and washing needs to be done; one room will be allotted between 4 to 5 people in hotel arrangement.
Rooms will be allotted / vacated according to hotel check-in / check-out. Situationally at any place, if fewer rooms are allotted or cancelled, then in those circumstances optional facility provided should be acceptable and no refund will be provided for the same.
   
Things to be carried
Woolen clothes along with necessary clothes, small tough bag, daily usable items, medicines, towel, soap, water bag- glass, bed sheet and air pillow for railway journey, chain and lock for safety of bags. It is advisable to get insurance of mobile/ jewellery along with luggage.
   
Applicable to all tours….
Natural calamity, train accidents, political situation or for any other reasons, if changes need to be in the tour programme or reduce the duration or cancel the tour, in these situations no refund is applicable.
Company Manager / guide will not accompany in individual tours by Car, quails, Tempo, Travellers etc.
  In any situation if a passenger needs to leave a tour package midway then no refunds would be given. Any passenger who does provoking activities in the tour and disturbs the management of the tour will be excluded from the tour and no refund would be given for the same.
Tour managers have full rights to reschedule the dates of the tour.
Ticket rates printed in the brochure is in accordance with the existing bus fare, hotel tariff and general expenses prevailing in July-2009. Before the tour starts or in the mid of the tour if there is any incidental increase in the above rates than the passenger needs to pay these charges before the tour starts or in the mid of the tour to the company.
If the number of passengers is insufficient and small vehicle is arranged for the tour then hotel package would be given. In which breakfast/ dinner will be included in the hotel. There would be no provision for lunch. This is binding to all.
Tour planning is a service occupation. In which service of other people, institutions is taken, over which there is no direct control of the tour management. Therefore there might be comfort/ discomfort in the tour. So people with delicate nature and who are easily affected psychologically should not join the tour.
All legal procedures for the disputes arising during the tour will be dealt in Ahmedabad regional court only, irrespective of the passenger booking being done from any branch of the company or from any other place.
A phone call needs to be made for any complaints arising in the tour, so that proper actions can be taken. Complaints made after returning from the tour are all meaningless.
All refunds will be dispatched from the central Ahmedabad branch office only, irrespective from whichever branch the booking had been done.
   
Cancellation Rules:
Cancellation will be accepted in written format along with its respective proofs.
50 days before the tour date per ticket Rs. 1000/- will be deducted.
30 days before the tour date per ticket Rs. 2000/- will be deducted.
20 days before the tour date per ticket Rs. 3000/- will be deducted
10 days before the tour date 50% of tour fare to be deducted.
Within 10 days of tour, no refund for ticket cancellation.
 
 
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